Peer Review Process
The Corydon Palmer Dental Society Peer Review Committee reviews matters concerning dental quality of care and dental appropriateness of treatment. The committee acts upon a written request from a patient. Its responsibility is to explore matters referred to it within one year of procedure that makes its efforts effective and expeditious. This is a voluntary dispute resolution mechanism only. It is comprised of a mediation process, and if necessary, an arbitration process. It does not involve licensing issues.
The best step to resolve a dispute with your dentist is to make an appointment to talk to the dentist openly about your concerns. If you are still unsatisfied, The Corydon Palmer Dental Society offers a "Peer Review" program designed to resolve conflicts between the dentist and patient. Conflicts must be of a clinical nature regarding dental appropriateness or dental quality of care.
Matters not accepted for ODA Peer Review
- Any complaint that doesn't concern dental appropriateness of care or dental quality of care is not accepted.
- If the case involves a fee or billing dispute, it is not accepted.
- Complaints of poor customer service, personnel issues, practice management or concerning a staff member's behavior are not accepted.
- If either party has contacted an attorney, even if litigation has not been initiated, the case will not be accepted.
After reviewing the criteria above, if you wish to submit your complaint to the ODA Peer Review program, download and complete this form.